Info
This article will walk you though how to check your internet connectivity on Android and iOS devices.
Wi-Fi
Provided by the small router in your home, or managed by your company over a larger area with small antennas.
Short range, usually covers a home or apartment, and not much else.
While at work your network administrator takes care of this. When you're at home, you have full control over your network.
Most Tablets will only have Wi-Fi access.
Note
If you're connected to a Wi-Fi network but you can’t get online, try to use your Wi-Fi network on other devices. If you can't get online using your other devices, there might be a service outage. Call your Internal Help Desk for help.
IOS
Go to Settings > Wi-Fi and make sure that Wi-Fi is on.
Tap the name of your Wi-Fi network to join.
A blue checkmark beside a network name means that you're connected.
If you see Auto Join disabled under Settings > Wi-Fi > [Your Network], tap the More Info button and then tap Auto-Join.
If asked, enter your Wi-Fi password
If asked, enter the password for your Wi-Fi network. Get help if you don't know your password.
You will need to speak with the Network Administrator for your facility.
Even if you enter the correct password, you might see an "unable to join the network" message or an "incorrect password" message. Restart all of your devices, then try to enter your password again.
Android
Open Settings on your phone or tablet.
Select Wi-Fi
You'll see the basics of your Wi-Fi connection, with the Wi-Fi network name at the top, and other information such as Signal Strength, Link Speed and the Frequency you're connected at and the Security type of the network.