About
Staff, patient, and asset tags should only need to be activated once.
Steps
Adding Tags
Hold tags with the CenTrak logo front-facing.
Peel the activation label off the back of the tag to expose the sensor.
Keeping the back sensor exposed and unobstructed, hold the tag front-facing until you confirm activation via a flashing LED light on the front of the tag.
Note: This could take up to 30 seconds.
Your tag is now activated and ready to be placed on the patient or asset.
If this is an asset tag, please remove the adhesive cover before applying.
Verification
If the tags do not activate or show up:
Reset the tag then repeat the Adding Tags workflow.
Swap the batteries then repeat the Adding Tags workflow.
Return Merchandise Request
If the tag continues to not show after resetting and repeating the process with a new battery then submit an RMA Request.
Best Practices
Note: On rare occasions, it may take up to one hour for the tag to be fully activated in the system