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Adding an Asset Tag - Location IQ®
Adding an Asset Tag - Location IQ®

Add and verify a tag

Joe Caffrey avatar
Written by Joe Caffrey
Updated over 5 months ago

About

Staff, patient, and asset tags should only need to be activated once.


Steps

Adding Tags

  1. Hold tags with the CenTrak logo front-facing.

  2. Peel the activation label off the back of the tag to expose the sensor.

  3. Keeping the back sensor exposed and unobstructed, hold the tag front-facing until you confirm activation via a flashing LED light on the front of the tag.

    1. Note: This could take up to 30 seconds.

  4. Your tag is now activated and ready to be placed on the patient or asset.

    1. If this is an asset tag, please remove the adhesive cover before applying.

Verification

If the tags do not activate or show up:

  1. Reset the tag then repeat the Adding Tags workflow.

  2. Swap the batteries then repeat the Adding Tags workflow.

Return Merchandise Request

If the tag continues to not show after resetting and repeating the process with a new battery then submit an RMA Request.


Best Practices

Note: On rare occasions, it may take up to one hour for the tag to be fully activated in the system

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