Average Discharge/Transfers Report
The Average Discharges/Transfers Report provides the total number and percentage of discharges and/or transfers that occurred within a selected time range. This is a very useful report for both EVS Supervisors and Nursing Units because it shows when the bulk of discharges are happening. This helps units see if they are meeting their early discharge goals and it also helps EVS Supervisors manage staffing to ensure that the busiest times are being covered. This report is also used by Transport Supervisors (in conjunction with the Activity Detail by Job Report) to determine the % of discharges completed by the transport department.
Best Practice Metrics Captured In Average Discharges/Transfers Report
Metric | Best Practice Goal |
% of Discharges by 11 AM | 25% |
% of Discharges by 2 PM | 50% |
% of Discharges Completed by Transport Department Note: See the Discharge by Transport section of this reference guide for additional details on this metric | 70% |
Generating The Average Discharges/Transfers Report
Database - Where Your Facility's Data Is Stored
Production - Data that is stored in the production database (this is your current data).
Use when live up-to-the-minute data is needed.
Contains the data from the current time and for the past number of days as defined in Archive Management. This is typically 7 days but may range between 1 and 30 days. If you do not know the number of days, your TeleTracking System Administrator should be able to assist.
Archive - Data that is stored in the archive database (this is your older data).
Does not capture data for the current day.
Users can access reports as far back as the go-live date.
Campus
Defaults to your campus. The only exception is if you have access to multiple campuses. If you have membership in multiple campuses (for example, ABC Children's Hospital and ABC Women's Hospital), then in the Campus list, select the campus for which you wish to generate a report.
Origin Unit
Magnifying Glass
Clicking on the magnifying glass allows you to select specific units.
If no units are selected, the report will run for all units by default.
Date & Time
Discharge/Transfer Date
Click on the Calendar Icon to select the needed dates.
Time Periods
Choose up to 10 different time periods to run the reports.
Note: If you choose a different number of periods, be sure to adjust the times. Also, if running to report on best practice metrics, please adjust the defaults to 13:59 for the second period End time and 14:00 for the third period Begin time.
Events To Include
You can choose to run this report for either discharge, transfers, or both.
Note: To capture Best Practice metrics run for discharges only.
Include Weekends
Choose if you wish to capture weekend metrics in the report.
Note: To capture true metrics, choose Yes.
Output
Choose the format of the report data. Options include Adobe and Excel.
Run Report
Click Run Report once all fields are populated.
Analyzing The Average Discharges/Transfers Report
Below is an example of a generated Average Discharge/Transfer Report. We will now break down the information to help you better understand how to read the data.
In the far-left column, you will see the date ranges that you chose in the report and along the top row, you will find each day of the week. Within each day and time range, you are provided with a count and a percentage.
Count - Total number of discharges/transfers that occurred in the time range.
Percentage - The percentage of discharges/transfers that occurred within each time range for that day of the week.
Total Discharges/Transfers - The total number of discharges/transfers for each day.
Average/Day - The number in the total discharges/transfers row for this day of the week is divided by the number of times that this day is included in the report.
All Column - In the column on the far right you will find totals for all the days combined. This is where you will find your value for the Best Practice Metrics.
Note: The All column is where you find the values for the % of Discharges by 11 am and 2 pm Best Practice Metrics.
Discharges By Transport
As mentioned previously, the Average Discharges/Transfers Report is also used to help calculate the Best Practice Metric for Discharges Completed by Transport. In order to ensure the accuracy of data, there are two specific reports that will need to be run to capture data points for a calculation. The two reports are the Activity Detail by Job Number and the Average Discharges/Transfers Report.
Report To Run | Instructions For Generating Report Parameters | Metric To Capture |
Activity Detail By Job Number | Origin: Include All Home Locations. Destination: Include All Discharge Locations. | Total Discharges/Transfers |
Average Discharges/Transfers | Events To Include: Discharges Only | Total # Of Requests |
Once the reports are generated and you have captured the metrics, the following calculation will provide the Best Practice Metric for Discharges Completed by Transport:
Total Discharges/Transfers / Total # of Requests = Discharges Completed by Transport