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Notifications not updating to new membership - Capacity IQ®
Notifications not updating to new membership - Capacity IQ®
William Pelino avatar
Written by William Pelino
Updated over 6 months ago

About

A user's Fixed membership was changed but they are still getting notifications based on the old membership. You will run into this most often with department pager user accounts.


Solution

Before the notifications update, the user account will have to be logged in.

You can check if an account has logged in since the membership change using the Application Access Audit report.

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