Instant Notify History Report Description

Permissions Required

You must have the Run Any Report, Including Those That Reveal Patient Information permission to generate this report.

Purpose

The Instant Notify Report provides a list of all instant messages sent within the selected date range by the selected senders or to the selected recipients.

About the Report Data

The user who generates the report can select either specific recipients or specific senders. Only messages sent by selected senders OR sent to selected recipients appear on the report.
Senders are listed on the report in alphabetical order by sender's last name. Under each sender is a list of message text sent, the dates the messages were sent, and the message recipients.
Only message sent within the selected date range appear.

Instant Notify Report Column Descriptions

This column...	Displays for each sender...
Notify Date	Date and time that the message was sent.
Recipient	Last and first names of users to whom the message was sent. It might take some time to send a message. If you generate the report immediately after sending a message, the recipients' names might not appear in the column. There is no guarantee that a user listed in the Recipient column received a successfully sent message.
Message	User name of the user who sent the message (user who generated the report) and the message text.
Notification Method		Application / Device Type	Destination / Notification Method	Description

		Desktop	Screen Alert	Flashing red notification. User can view detailed message defined in Global Settings and subsequently access Patient details form.
		Pager	SNPP	Device ID. User can view detailed message defined in Global Settings.
		Email	SMTP	Email address. User can view detailed message defined in Global Settings.
		Nurse Mobile	Handheld-P	Push notification (Banner), limited information. Prompt user to access in-application message OR detail card.
			Handheld-A	In-Application notification. Prompt user to access in-application message OR detail card.
		Transporter Mobile	Handheld	Push notification, Prompt user to access jobs information.
		EVS Mobile	Handheld	Push notification, Prompt user to access jobs information.
Success	If a message was not sent successfully, then No appears. If a message was sent successfully, then Yes appears. Yes indicates only that the message was sent. There is no guarantee that an intended recipient got a successfully sent message. A message might not be sent successfully if, for example, the identification code of the paging device was found to be invalid.
Failure Reason	If a message was not sent successfully, the reason for the failure appears here. Examples are "Invalid Pager ID" or "Did not get ID." A failure reason called "Expired Message" might appear in this column, even though the message was sent successfully. This situation can occur if the notification method was screen alert, but the message was not read within the time period specified in the Master Configuration setting called Time Since Creation to Show Screen Alerts (Hours). The time period is usually 8 hours.