About
Resolve access, membership, or account set-up issues.
Solution
If your campus membership is not set up correctly, you may experience issues logging in, accessing facilities or campuses, or completing tasks.
Membership affects the information that users can see on the application (beds, patients, units, jobs, cleaning requests).
TeleTracking cannot complete any user account maintenance. Reach out to your helpdesk to ensure the correct membership is added to your account.
User account corrections and merging should be addressed by your helpdesk or DBA (database administrator).