Info
Scenario for Auto Return
Sometimes, patients are moved from a certain location back to their rooms without a request for those transport jobs through the Capacity IQ® Transport application. Therefore it looks as if a given patient is still in another location (such as an X-Ray room) even though they are actually in their room.
Setup
An administrator can set an Auto Return time (in minutes) for each specialty location and exam/treatment location so the application will assume, after a certain number of minutes in that location, that patients have been returned to their rooms.
Example
An administrator can set 120 minutes as the Auto Return time for an X-Ray location. If it appears that a patient is still in that X-Ray location after 120 minutes, the application will assume that the patient has been returned to his or her room and will update the patient's current location. To do this, type a number of minutes in the Auto Return box on the Location page. Lower values will update the patient's record sooner, while higher values will retain the patient's current location longer.
RTLS Specific
If the following are true then Auto Return functionality with not be used:
the Capacity IQ® and the Location IQ® systems are integrated
the patient is wearing a patient badge
and both the home location and the exam/treatment or specialty location to which the patient was taken are wired to use Location Tracking.
If the Master Configuration setting called Completed Transport Job Causes Patient to Occupy Destination is enabled, and if a transport job results in a patient being in an area that is not covered by Location Tracking, then the patient's location will not be updated automatically by the completion of the transport job.
A TeleTracking representative can help your organization to enable or disable this setting.